I can’t really wrap my head around the fact that it’s almost been one year since we opened the doors here at Happy Hour.
It honestly feels like yesterday that Allen, Denise, Lyndsey and I (Joel) gathered for the first time in late April last year and started stocking the shelves in the store. It was an exhausting exercise that took a few days to get done. The wine, my goodness, I’ll never forget how long it took to stock the store with the best selection of different wines from around the world. In the end, it’s certainly been more than worth it.
Thursday, May 11th, 2017 was the day the doors officially opened. Were we ready? In all honesty, probably not. That being said, what we learned that day and over the next few days couldn’t have been replicated in training, it was time to jump in feet first and kind of figure this thing out as we go.
Being the small business that we are meant that we had no system to plug into. We didn’t have research teams that knew exactly what we should stock right away, many things we stocked when we opened have left and will never return. With products, it's still a bit of an experimentation game, see what works and what doesn't so that we can provide something that everyone loves.
Our family has expanded and continues to grow from humble beginnings continues into something we could never have imagined a year ago. Some of us have stepped up into new roles and others have taken the lead in providing a memorable customer service experience. We even have a sister store, A&D Fresh Market, that has been an overwhelming success in a short period of time.
As much as things have changed over our first year, there are certain values we won’t waver on. First and foremost, we want to make sure that you have the best experience possible every time you step through our doors, whether you’re looking for a case of beer or need advice on what to buy for a special occasion.
No customer is more important than another. We will always be working hard to bring in the newest and best products that you can't find anywhere else. Lastly, we will never forget where we started from. We will continue to support Pilot Butte and area in any way that we can. We want to be a part of the community, not just a business in town.
Cheers to one year and cheers to what’s next!